Frequently Asked Question

Home FAQ'S

Grocito combines creative design with technical expertise. We don't just deliver code; we deliver strategic, scalable solutions that are tailored to your unique brand identity and business goals. Our approach is platform-agnostic, ensuring we choose the right technology for your challenge, whether it's a robust E-commerce platform or an AI-driven logistics solution.

We have deep experience across a wide range of sectors, including E-commerce & Multivendor, EdTech & E-Learning, Medical & Healthcare, Real Estate, Travel & Hospitality, Finance & Insurance, and Logistics. Our strength lies in applying cutting-edge technology to solve complex problems, even for unique "Other Industries".

You are assigned a dedicated Project Manager who is your single point of contact. We ensure transparency through scheduled weekly status calls and utilize project management tools to provide real-time updates and track all milestones.

Yes, absolutely. We ensure scalability by building solutions on modular architectures and modern frameworks, using cloud infrastructure that can seamlessly handle increased traffic, new features, and significant future growth.

Yes. Our project pricing includes 1 Year of support post-launch. For ongoing peace of mind, we cover continuous technical support, security updates, versions enhancements, and maintenance for your platform.

The first step is to Book a Free Consultation with our Strategy Team. This 30-minute call helps us understand your business goals, target audience, and feature requirements. Following this, we can prepare a detailed proposal and quote, typically within 1-2 business days.

The cost varies significantly because it's directly tied to your unique functional requirements. For context, a simple, professional website may start in the low four figures, whereas a complex e-commerce or other type of platform with custom features (like AI chatbots etc.) or a full-featured mobile app can range from mid-four to five figures, or higher. We need to understand your scope—the number of pages, custom features, and integrations—to give you an accurate, itemized quote.

The final cost is determined by several key factors:

Scope of Work: The specific services you require (e.g., Website + E-commerce + SEO).
Complexity: The number of unique features, third-party integrations, and level of custom design/development.
Project Timeline: Accelerated timelines may require additional resource allocation.

For larger projects like Website/App Development, we use a Milestone-Based Payment structure. An initial deposit secures your spot on our schedule, and subsequent payments are tied to the successful completion and approval of major project stages (e.g., Project Sign-off, Development Completion, Final Launch).

Timelines are custom and depend entirely on complexity. A simple website typically takes 1-2 weeks, while a full mobile app or complex e-commerce or other type of platform can require 1-3 months. We provide a detailed project roadmap after scope finalization.

We are proficient across the major public cloud providers: AWS (Amazon Web Services), Microsoft Azure, and Google Cloud Platform (GCP). This multi-cloud capability allows us to select the best infrastructure, leveraging AWS for its comprehensive services, Azure for enterprise integration, and GCP for its data and AI strengths.

DevOps is a practice that automates and integrates the work of software development (Dev) and IT operations (Ops) teams. It is important because it allows you to release code faster, reduce deployment risk, and accelerate your time-to-market. We achieve this using tools like Docker, Kubernetes, and Terraform.

Security is built into every layer. We implement DevSecOps practices, integrate security early in the CI/CD pipeline, use advanced protocols for API security, and ensure our cloud architecture and data handling are compliant with industry standards (e.g., HIPAA for healthcare).

We utilize versatile, high-performance languages including Python, JavaScript, Java, and Kotlin. We choose the language based on project requirements: Python for data and AI, JavaScript for full-stack web and mobile (React Native), and Kotlin/Swift for native mobile performance.

A Headless approach (decoupling the frontend presentation layer from the backend content or commerce engine) gives you maximum flexibility. It allows you to use a single data source to deliver content seamlessly across websites, mobile apps, IoT devices, and other future channels, significantly increasing speed and adaptability.

Our designers use industry-leading tools such as Figma, Sketch, and Adobe XD for wireframing, prototyping, and high-fidelity UI design. We focus on creating intuitive and simple user experiences through rigorous user research and testing.

Absolutely. Our Brand Design service encompasses developing a complete brand identity, including your visual style guide, tone of voice, color palettes, typography, and the overall look and feel that ensures consistency and leaves a lasting impression.

We measure success based on ROI-focused Key Performance Indicators (KPIs). These include increased organic traffic, improved keyword rankings, higher click-through rates (CTR), and conversion rate improvements tied directly to organic channels. We focus on the three pillars: Technical, On-Page, and Off-Page SEO.

Yes, SMM is crucial for B2B. We focus on platforms like LinkedIn to drive professional engagement, build brand awareness, distribute thought leadership content, and generate highly qualified leads. Our strategies are targeted to connect with decision-makers.

We integrate ASO as part of the development cycle. This involves optimizing your app listing with strategic keywords, compelling descriptions, and high-quality visuals to ensure maximum visibility and downloads on Google Play and the Apple App Store.

Our included 1-year support covers critical post-launch needs, including continuous technical support, immediate bug fixes, security updates, minor version enhancements, and general maintenance to ensure your platform runs optimally.

Yes, for our enterprise and mission-critical applications, we offer customized SLA contracts that guarantee specific uptime percentages, define response times for critical issues, and outline the scope of proactive monitoring and dedicated resources.

We proactively monitor major dependency and API change announcements (e.g., changes to cloud services, payment gateways, or operating systems). We schedule these updates, often bundled with versions enhancements, during off-peak hours to ensure minimal disruption to your live platform.

Security and emergency fixes are prioritized immediately. We utilize our established DevOps CI/CD pipelines to rapidly test and deploy patches in a controlled environment before pushing the fix to production, ensuring quick resolution with no regression.

Yes, we offer maintenance and support services for existing platforms built on modern, supported technology stacks (e.g., React, Node.js, AWS, Azure & Many more). We begin with a mandatory Technical Audit to understand the architecture, codebase health, and documentation before taking over support responsibilities.

Grocito provides website development, e-commerce solutions, SEO, app design and development, social media marketing, and content management systems.

You can contact us through our website or call us directly to discuss your project and schedule a free consultation.

We work with a diverse range of All types of industries, including retail, healthcare, education, and more.

Yes, we create tailored website designs that reflect your brand and meet your specific needs.

The timeline varies based on the complexity of the project, but we typically deliver websites within 3 Working days to 30 Working Days.

We use a variety of technologies, including HTML, CSS, JavaScript, PHP, Laravel, CodeIgniter, Flutter, and popular CMS platforms like WordPress.

Absolutely! All our websites are designed to be responsive and work seamlessly on all devices.
Contact Us Now

Not Found Your Answer? Just Ask Us!

Testimonials

Clients Feedback

Testimonials

Clients Feedback

Our Blog

Our Latest Blog & News

10 Essential SEO Tips to Boost Your Website's Ranking

Are you looking to improve your website's visibility and attract more organic traffic?

Read More
The Power of PPC Advertising: How to Maximize Your ROI

Unlock the full potential of your digital marketing strategy with the power of PPC.

Read More
The Importance of Responsive Web Design in the Mobile Age

Where mobile devices dominate internet usage, responsive web design more crucial.

Read More